House rules & location information

House rules

for the event rooms in the WHITE Spreelounge

As the tenant of the premises, you are granted the right to use the rented rooms for the duration of the rental period. As the host, please ensure that your guests behave in such a way that the neighbours and we as the landlord have no cause for complaint, i.e:

  1. All persons must behave in such a way that no one else is harmed, endangered or - more than is unavoidable under the circumstances - hindered or inconvenienced.
  2. From 10.00 p.m. to 6.00 a.m., noise pollution outside the building must be avoided and the windows and outside doors must be kept closed during this time.
  3. Bringing food and drinks is prohibited unless otherwise agreed.
  4. Liability for the cloakroom is only accepted if a cloakroom service has been booked.
  5. Live music and sound may only be played on the terrace during the day and by arrangement with the landlord.
  6. If the premises are heavily soiled, there may be an additional charge for cleaning costs.
  7. Smoking is only permitted outside the event rooms.
  8. Please ensure that only invited and registered guests attend the event.
  9. Damaged objects and other damage must be reported immediately.
  10. In the event of excessive alcohol consumption by guests or the host, the venue operator reserves the right to withdraw the organiser's right to use the premises. The consumption and possession of drugs is strictly prohibited.
  11. Dogs are permitted in our event rooms under supervision.
  12. Setting off a fire alarm is prohibited unless there is a reason for doing so. In the event of an unjustified triggering, the perpetrator shall bear all costs (e.g. due to smoking in the toilets or a fog machine).
  13. The premises must be vacated no later than half an hour after the end of the event. The only exception is if an extension of the event has been agreed.
  14. If you wish to use the rooms earlier, please discuss this with your contact person, as this is only possible subject to availability and at an extra charge.

If the tenant or his guests violate these regulations, this is an administrative offence and the service manager is authorised to exclude the tenant or his guests from further use of the event rooms by deploying law enforcement officers (police).

Location hints

Decoration:

  • Confetti, petals, rice and any kind of glitter/powder are not permitted in our rooms or outside for reasons of sustainability and to make cleaning more difficult.
  • Burning objects (e.g. sparklers and table fireworks) are only permitted in the outdoor area after consultation and depending on the size.
  • It is prohibited to hang up your own decorations (picture frames, decorative plants on the walls, lamps).
  • The customer is responsible for organising the disposal of the decoration items after the event.
  • All helium bottles must be taken back by the customer.
  • Collection must take place between 10 am and 2 pm the next day. Sundays and public holidays on which no event is taking place are excluded.
  • Sawing work is only permitted outside after consultation and depending on the scope.
  • Foiling of any kind is not permitted.
  • We reserve the right to charge additional cleaning costs in the event of non-compliance.
 

Parcel shipments:

  • Consignments can be delivered at the earliest 2 days before the date of the event. Collection must take place no later than 2 days after the event. A longer storage period is unfortunately not possible due to the large number of events. If consignments are stored with us for longer than two days, we will charge a flat rate of € 25.00 net per day. The total volume may not exceed 1 square metre or one EURO pallet.
  • If the parcels are not collected after 7 days and we do not receive any further information, we reserve the right to dispose of the parcels for a disposal fee of €100 net.
 

Payments, price adjustments and video surveillance:

  • We endeavour to avoid price adjustments as far as possible. However, we would like to point out that in the event of unforeseeable price increases in energy, goods or labour costs, we do not wish to reduce our quality standards, which is why percentage price adjustments may occur in exceptional cases.
  • We expressly point out that the event rooms and areas are also monitored by us via video during an event in order to exercise our domiciliary rights and for the safety of the event, your participants and the rooms or areas, including your equipment in the correspondingly labelled areas. Further information on this can be found in our General Terms and Conditions.
  • Depending on the invoice amount, currency and bank company, additional costs may be incurred which will be passed on to you.
 

Advice for wedding couples:

Outdoor weddings:

  • If you have opted for the outdoor wedding package, your wedding ceremony will take place on the terrace of your venue. If the weather is bad, we will move your ceremony inside your venue. There will be no changes to the location. Only the "altar" situation will also be set up in the room.
  • For logistical planning purposes, we need to know no later than the day before the wedding ceremony whether you would like to hold the ceremony indoors or outdoors. However, to ensure the quality and smooth realisation of your wedding ceremony, WHITE Spreelounge will make the final decision on the day of the event.
  • We have no influence on external circumstances such as public events with boats on the Spree.
 

More:

  • Please bear in mind that we only have limited cooling capacity and that the cooling of wedding cakes, for example, is only possible by prior arrangement.
  • Please note the maximum buffet duration of 3 hours.